This Terms of Use Agreement is entered into by and between You and All Dolled Up - Salon & Training Ltd. Operating as Coach Carmen. carmenhayward.com (hereafter, Website, Site, Company, I, We, Me, My, Us, Our).
1. AGREEMENT TO THE TERMS OF USE
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These Terms of Use constitute a legally binding agreement between You and Our Company concerning your access to and use of the carmenhayward.com website, as well as any other application, media channel, or tool related to the Website.
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You understand, acknowledge, and accept that by accessing this Website, you are bound by all of these Terms of Use. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made expressly available to you, you accept and agree to be bound and abide by these Terms of Use.
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Privacy Policy
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Moreover, your agreement also means that you are agreeing to our Privacy Policy. Read our Privacy Policy for more detailed information. Our Privacy Policy governs the areas of data collection and how we use and handle such information.
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The Website is intended for users who are at least 18 years old. Persons under the age of 13 are not permitted to use or register for the Website.
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If you do not agree with all these Terms of Use, then you must not access the Website, click on any links, or use the Website in any way.
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Refund & Cancellation Policy:
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Fitness & Nutrition Coaching: One-On-One and Group Coaching
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1:1 and Group Coaching
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Thank you for choosing me to be your Coach.
If within the first 7 calendar days, you decide that my coaching is just not for you, cancel and I will refund your money, no questions asked!
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Beyond the 7 days, you are responsible for the entire cost of the program you committed to whether you pay in full or choose the financing option (monthly payments). However, if you complete my program and you have shown up, and put in the work, but you don't see the value or a positive transformation I will give you your money back. But you do need to show up and put in the work!
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If there are group calls, you need to attend a minimum of 75% of them.
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If there is a tracker involved, you must take the time to update your tracker daily
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You must complete your check-in each and every week, with open and honest communication
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If any questions are asked in your check-in, you must reply to me within 24 hours so that weekly coaching goals are understood
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If progress photos are part of the program, then you must share them with me every 2 weeks
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You must watch all of the educational videos included in the program
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If there is homework, you must complete it and put it into practice
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You must complete and check off any daily habits as part of your program
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You must put into practice the guidance/coaching notes I provide
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I'm positive if you put in the work you are going to see the results. But if after putting in the work, following the program and my coaching notes, you're unsatisfied I will happily refund your money.
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I'm making a commitment to you for the duration of the program, and it is important that you make that same commitment to yourself! Together I'm positive you are going to see positive progress!
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Should you be unsatisfied with your results at the end of the program and request a refund: Upon requesting a refund you will lose access to my coaching app which houses everything.
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Recurring Payments:
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7-day refund period: 7 days from your first payment If you choose to cancel for any reason you will receive a full refund, no questions asked. However, beyond the 7 days you will not be able to stop future payments for the coaching program. All coaching programs are set up for a specific duration of time, and when you sign up, we are making a commitment to each other for that time. I promise that if you complete the coaching program, put in the work, and follow my guidance you will see a positive transformation. However, if at the end of any coaching program, you are unsatisfied, you did not find value in the coaching program, then I will happily refund 100% of your money.
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If you have any additional questions or would like to request a refund, feel free to contact me at: info@carmenhayward.com
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2. ADDITIONS AND MODIFICATIONS TO THE TERMS
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We reserve the right to make changes and additions to these Terms of Use from time to time. Any and all changes are effective immediately as soon as we post them on our website. If you continue using the Website after we post our changes to the Terms of Use, it means that you have read the new Terms of Use and understand, acknowledge, and agree to them.
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3. INTELLECTUAL PROPERTY RIGHTS
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This Website/Company is our proprietary property unless otherwise indicated. We have complete ownership and control of any source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (hereafter, Content) and the trademarks, service marks, and logos contained therein (hereafter, Marks). The Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Canada, foreign jurisdictions, and international conventions.
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As a visitor and user of this Website, you are given a limited license and are not permitted to break the boundaries of that license.
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As a condition of your use of our website, you agree and acknowledge to not use the Website or any of the resources available for download from the Website for any purpose that is prohibited by these Terms of Use and/or is unlawful. You will not use the Website for any illegal or unauthorized purpose or to advertise or offer to sell goods and services. In addition, you will not engage in unauthorized framing of or linking to the Website; attempt to impersonate another user; interfere with the Website in a way that affects other people quality of use of the Website; or attempt to bypass or hack any measures of the Site designed to prevent or restrict access to the Site or to any portion of the Site.
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Content belonging to the Company or included on the Website is not for resale. In the case you have permission to download something, such as a freebie, PDF, e-book, guide, etc., you are not allowed to sell it or transfer it to another person.
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You will not delete or alter any content or other proprietary rights or notices. The Company and the Website do not grant you any licenses for ownership or proprietary rights.
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4. THIRD-PARTY WEBSITES AND CONTENT
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Our website may contain links to other websites as well as articles, blog posts, photographs, quotations, software, and information in general.
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Such Third-Party Websites are not monitored or controlled by our website or Company. Therefore, we are not responsible or liable for any content the Third-Party Websites might show, write, or use. You are clicking on Third-Party Website links at your own risk. Moreover, the instant you click on a Third-Party Website link, these Terms of Use no longer govern those Third-Party Websites.
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Indemnification
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You agree and understand that we do not endorse the products or services offered by Third-Party Websites. You indemnify us from any harm caused by your purchase and/or use of such products and services.
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If you sustain any harm or losses due to your use or purchase of Third-Party Website products or services, you hold us harmless. We are not responsible for your actions or those of Third-Party Websites.
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5. CONTENT FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
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Any downloads, articles, and resources provided on the Website and through the Website are solely provided for educational and informational purposes only. Nothing provided on and through the Website should be construed as legal, medical, financial, tax, or any other professional advice.
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6. MODIFICATIONS AND INTERRUPTIONS TO THE SITE
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We reserve the right to change, modify, or remove the contents of the Site at any time for any reason at our discretion without needing permission from anyone and without notice. Furthermore, we have no obligation to update any information on our Site.
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We will not be liable to You or any third party if we decide to modify, change, or remove part or all of the content from the Site, change prices, or suspend or discontinue the Site. We cannot guarantee that the Site will be available at all times. We may experience downtime, technical or software difficulties, or we may simply decide to discontinue for whatever reason.
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You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use our Site.
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7. GOVERNING LAW
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These Terms of Use and your access and use of our website are governed by and construed in accordance with the laws of Canada and British Columbia.
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8. BINDING ARBITRATION
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If a dispute arises between You and Our Company and/or Website, and if You and We are unable to resolve the Dispute through informal negotiations, then the Dispute will be finally and exclusively resolved by binding arbitration. Any arbitration will take place in British Columbia only. You further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.
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9. INTERNATIONAL USERS
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This Website and these Terms of Use are controlled, operated, and administered by Our Company and Website located in British Columbia, Canada. If you access the Website and services from a location outside of Canada, then you are responsible for complying with all the local laws. You acknowledge and agree that you may not access and use this Website and its contents and services in any way, manner, or country prohibited by applicable laws and regulations.
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10. NO JOINT VENTURE OR PARTNERSHIP
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No Joint Venture or Partnership/Agency relationship is created between You and Us by your access and use of the Website and by these Terms of Use. You further agree that these Terms of Use will not be construed against us simply because we drafted them. You waive any and all defenses you may have based on the electronic form of these Terms of Use and the fact that they are not signed by the parties.
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11. ENTIRETY OF THE AGREEMENT
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You acknowledge, understand, and agree that these Terms of Use, Privacy Policy, and Disclaimer constitute the Entire Agreement between the user and the Company and/or Website.
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12. CONTACT US
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We welcome you to contact us if you have any questions, concerns, or comments regarding the terms in this agreement.
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Carmen Hayward
carmenhayward.com
PO Box 2053 Invermere, BC V0A 1K0
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EFFECTIVE AS OF AUGUST 1, 2024